Metal Recycling Equipment Service & Support

Requirement review, installation guidance, commissioning, maintenance planning and after-sales technical support.

Before Delivery

Prepare the Site Before the Equipment Arrives

Early coordination helps reduce installation delays and makes commissioning more predictable.

Foundation & SpaceConfirm civil work, clearances, lifting access and maintenance zones
UtilitiesConfirm electrical supply, grounding, hydraulic-oil and other agreed utilities
Material PreparationPrepare representative material for trial operation and parameter adjustment
Responsible PersonnelAssign operators and maintenance staff for handover and training

Maintenance Support

Information That Helps Us Respond Faster

For technical support, provide the equipment identification, operating conditions and clear evidence of the issue.

How should routine maintenance be planned?

Use the manual for the supplied machine and its actual operating duty. Plan checks for guards and safety devices, hydraulic oil and filters, hoses and seals, fasteners, lubrication points, feeding and discharge mechanisms, and unusual noise or temperature. Wear depends on material, contamination and operating hours, so do not apply one fixed service interval to every model. Keep inspection and service records to support fault diagnosis.

What should happen if output falls or a blockage occurs?

Stop and assess abnormal operation according to the machine manual and site safety procedure. Trained personnel must isolate the relevant energy sources before access, cleaning or inspection. Record alarms, material changes, feeding behavior, cycle times and temperature trends, then compare them with the agreed operating conditions. Do not bypass guards, repeatedly force a blockage or increase pressure to compensate without authorized technical guidance.

How should wear parts and spare parts be selected?

Use the machine model, serial or nameplate information, drawings and the actual installed component details. Review likely wear in the cutting, pressing, feeding and hydraulic systems against the material and operating duty. Confirm part compatibility, inspection criteria and any replacement procedure with the supplier. The recommended stock and replenishment plan depend on component criticality and the project’s supply arrangements, not a universal parts list.

What information helps with remote diagnosis or a service request?

Provide the machine identification, commissioning date, alarm text, clear photos or video, recent operating or maintenance changes, material details and actions already taken. Include when the issue occurs and whether the machine has been safely stopped. Remote diagnosis is appropriate only where safe checks can be performed by qualified site personnel. On-site attendance, response timing, training and parts supply depend on the agreed service scope.

What our support process prioritizes

Clear InputsAccurate equipment and fault information
Safe ChecksActions aligned with manuals and site procedures
Documented Follow-UpRecords for maintenance and future reference

Need selection advice or technical support for your equipment?

Contact the Support Team →